Very friendly service. I would go there again
Found them actually through Facebook and I am so glad that I did. Cassi is an amazing person as well as a miracle worker, was able to get me in to look at a truck and to do a test drive, even while it was raining! She along with the loan office that they use are both amazing and helped out this woman right here when I needed it the most. Lets just say 2 people, 4 jobs with one going to school and only 1 car things were tight to say the least. I love my truck and I can see me using it for a long while, at least until I see myself needing an upgrade ^_~The night after I got my truck I was leaving my second job and I noticed that only half of my dash lights were working, I took a picture of it and sent it to Cassi, she responded within the hour saying how sorry she was that she didn't notice this and help me set up a service date to have it looked over and fixed. I drop my truck off at the service bay that Wednesday and it wasn't even a full day before she was on the phone telling me that my truck was ready to come home. Turns out that tiny little bulbs were burnt out and they replaced them all. I didn't even know that those could burn out I just thought it might have been a fuse or something.
I just got a ford edge from Larry at Bastians. He as worked with my boyfriend and I to get us Into a more practical vehicle. Him and Cassi were both extremely nice and helpful! Would recommend
I got a Jeep Patient today from Bastian’s today!! I never had the red carpet rolled out like that at a used car dealership... Special thanks too Steve and Cara. Fully Recommend Bastian’s Auto. Awesome experience
Me and my dad just purchased a Chevy avalanche from Steve Gorman very awesome guy was more like a friend then salesman thanks Steve love the truck
Need a dependable ride?? Go see Steve & Chad at the Milan location (next to Casey's),THESE GUYS ROCK!! Friendly, personable, and an all around great experience. They know their business and MAKE IT HAPPEN. We will definitely be repeat buyers!!
Need a dependable ride?? Go see Steve & Chad at the Milan location (next to Casey's), THESE GUYS ROCK!! Friendly, personable, and an all around great experience. They know their business and MAKE IT HAPPEN. We will definitely be repeat buyers!!
If I could give 10 stars I would! Not only was our experience amazing, but the customer-dealer relationship (which is something you don’t normally get at all) continues to exceed expectations. My fiancé and I are getting married this December, and we were down to one vehicle due to our other being totaled. We work opposite schedules and it was extremely difficult to manage with just one vehicle. We both had called dealership after dealership from Geneseo to Davenport and everything in between with NO luck. Since our credit isn’t the best, we kept running into either needing a large downpayment of $1,000 or more, or a co-signer, which we didn’t have. FINALLY, we came across Bastians via Facebook-where Cara Horton immediately said she could help. Just a few messages later and I was getting a call from Mike-with the beard!-letting me know he was there for us. Just TWO DAYS later and only after 20 minutes we were driving away with an amazingly dependable (and nicest either of us has ever had!) vehicle!!! Mike helped us when no one else would, and I will go back again and again. Seriously they aren’t like other dealerships; there’s no low-balling, no pressuring and no uncomfortable feeling. They are flexible, work with you, and we couldn’t be more thankful! 10/10!!!
If you're looking for a new vehicle Bastian's is the place to go!! Mike went above and beyond to get me into the vehicle I wanted and in less than an hour I drove off with my Ford escape. I could not be happier with my purchase and I highly recommend to anyone. Going anywhere else is a mistake, Bastian's is the best dealership in the quad cities.